Scheduled Twilio maintenance may cause intermittent delays in SMS or call delivery to and from Australian and New Zealand phone numbers used in the RideMinder platform.

Please see the official maintenance windows below:
May 26, 2025
UTC 15:00 – 18:00
May 27, 2025
UTC 14:05 – 19:00
During these periods, SMS confirmations, driver communications, and verification messages routed through Twilio may experience short delays.

We recommend checking affected communications and, where needed, using alternate contact methods during these timeframes.

For real-time updates, you can monitor Twilio’s official status page: https://status.twilio.com/

Thank you for your understanding, and please reach out to our team if you have any urgent concerns.