Previous incidents

May 2025
May 20, 2025
1 incident

LiveChat is down

Downtime

Resolved May 20 at 06:58am AEST

LiveChat recovered.

1 previous update

May 15, 2025
1 incident

LiveChat is down

Downtime

Resolved May 15 at 12:58am AEST

LiveChat recovered.

1 previous update

May 10, 2025
1 incident

Blue Diamond Transfers Website and Blue Diamond Transfers Mail are down

Downtime

Resolved May 11 at 04:18am AEST

While the attack is being largely mitigated, some servers are under higher than normal load leading to poor responsiveness. We apologise that this is happening and are working towards more specific DDoS rules to mitigate the attack further.

9 previous updates

May 06, 2025
1 incident

LiveChat is down

Downtime

Resolved May 07 at 05:48am AEST

LiveChat recovered.

3 previous updates

May 05, 2025
1 incident

Blue Diamond Transfers Website and Blue Diamond Transfers Mail are down

Downtime

Resolved May 05 at 12:47am AEST

Blue Diamond Transfers Website and Blue Diamond Transfers Mail recovered.

2 previous updates

May 01, 2025
1 incident

LiveChat is down

Downtime

Resolved May 01 at 10:03pm AEST

LiveChat recovered.

1 previous update

April 2025
Apr 30, 2025
1 incident

Rideminder Dashboard and Rideminder API are down

Downtime

Resolved Apr 30 at 01:05pm AEST

Rideminder Dashboard and Rideminder API recovered.

1 previous update

Apr 22, 2025
1 incident

LiveChat is down

Downtime

Resolved Apr 22 at 07:00pm AEST

LiveChat recovered.

1 previous update

Apr 21, 2025
1 incident

Rideminder Dashboard and Rideminder API are down

Downtime

Resolved Apr 22 at 08:24am AEST

Rideminder Dashboard and Rideminder API recovered.

3 previous updates

Apr 18, 2025
1 incident

Blue Diamond Transfers Website is down

Downtime

Resolved Apr 18 at 07:14pm AEST

Blue Diamond Transfers Website recovered.

1 previous update

Apr 16, 2025
1 incident

Rideminder Dashboard and Rideminder API are down

Downtime

Resolved Apr 17 at 12:08am AEST

Rideminder Dashboard and Rideminder API recovered.

5 previous updates

Apr 15, 2025
1 incident

Blue Diamond Transfers Mail, Rideminder Dashboard, and 1 other service are down

Downtime

Resolved Apr 15 at 09:27pm AEST

Rideminder Dashboard and Rideminder API recovered.

1 previous update

March 2025
No incidents reported